Your Questions Answered: Travel Franchise Group FAQs

Find quick answers to common questions about joining our network, our processes, and what you can expect as a Travel Executive.

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Frequently Asked Questions:

What experience do I need?

We have various options available to suit almost everyone. If you are new to the travel industry but show an aptitude to run your own travel franchise business and have a network to sell travel to, then we want to hear from you. We will set you up with all the right tools to be a success.

If you are good at building personal relationships, then this is a great starting point. It’s important to build up trust and if you have a good network of contacts then people will buy from you. You’ll also take extra care and want to provide a great level of customer service, so your clients continue to come back to you year on year for their travel requirements. In essence, you will act as their own personal travel assistant.

Firstly, you need to be passionate about travel and the world we live on. We want people to join us that care about the planet as well as protecting it for future generations. You should also have a desire to help others arrange their travel experiences.

Before contacting us, it’s important that you have a good read through this website. We also actively encourage you to research our competition and weigh up the various options available to you and the cost implications of purchasing a travel franchise business. It is important that the fit is both right for you and us. We believe we are competitively placed, will provide you with the support you need and also take an ethical approach to our operations and charity work that distinguishes us from other travel franchise business groups. If these tick your requirements, then please complete our onboarding application process by first paying the registration fee.

Yes. We have a range of brands you can work under depending on what area of travel you want to work in. Our most versatile brand that anyone can sell any type of travel under is Holiday Executives. You will be the holiday expert for your clients. However, we have other brands that you can represent yourself under, which include Pure Breaks (high end travel with an eco-friendly and sustainable approach), Sporting Opportunities (sports tours, sports coaching, playing and courses for educational trips), or it could be to the career break market through our CareerBreak.com brand. We have more and will discuss these through with you.

We will provide you with a range of digital tools to do the job through our cloud travel management system. We wish to minimise our impact on the planet and therefore we encourage our community to use existing personally owned technology equipment such as phone and laptop but we provide online solutions to operate your travel business. For those operating under Holiday Executives we provide initial business marketing to help you generate a customer base.

We have various different training programmes available depending on whether you have travel sales experience or not. You’ll be taught important factors about the travel industry and what makes the Travel Franchise Group different and our responsible travel approach. There will be workshops on how to use our booking systems to manage your clients and get you set up to be efficient in what you do. On top of this we will show you where you can access online resources and self-help tutorials. That way, when you walk away you have all the tools you will need to start your travel business.

You will earn commission on selling travel related experiences. This may be a whole range of components from accommodation, tours and activities in the country your client may want to purchase as part of one trip. Travel Franchise Group has negotiated some of the best commissions in the industry and we even have our own unique trips that no-one else can sell. As you load a quote for your client you will be able to see what you can earn. You will also be able to provide discounts allowing you to be truly competitive.

The Travel Franchise Group provides direct access to local tour operators giving you greater earnings. Travel franchises vary in size and the earning potential can be anything from £10,000 to over £100,000 per year depending if the travel franchise is operated on a part time or full time basis and other business and life commitments.

Apart from our training and the workshops we provide, you may be asked, from time to time, to attend various industry based classes. This is purely in the interests of your career with us and keeping you up to speed with industry regulation to protect you and your clients. We also work with many unique travel operators and tourism boards who put on training sessions and industry related functions. That way you can familiarise yourself with what they offer, from product to culture, providing a fun and informative way of learning. We will tell you about these so you can decide what is relevant towards your continuous travel and career development.

Our model is to give you the most flexible working hours to suit your lifestyle. There is no set 9:00 to 5:00 here unless you want to set that structure with you and your clients. Depending on your type of marketing and selling habits, there may be events that require you to work weekends or evenings but then you decide if that is right for you and the more contacts you can create the more holidays you can sell and the more earnings you can make.

A lot of the industry calls this homeworking but we really don’t think this is the case and sounds very limiting. Many people find working at home comfortable, easy and cheap and we very much support this if it is right for you. Others working in an office or co-working space will give them a sense of comradery and social interaction. Whatever your preferred space to work from for your travel franchise business, we set you up to be able to work with just a laptop, internet connection and phone. You are likely to want to market yourself at various functions and events relevant to the types of travel you may specialise in. This may be at a wedding fair so you can sell honeymoons, it might be at a university careers and global opportunities fairs to tell students about the gap year travel opportunities and internships we offer, or it could be to a sports club to sell a football tour to Africa. Should you wish to do this you may need to take out public liability insurance.

The price to start your travel franchise business is £895 + VAT (annual upfront) or £85 + VAT per month. First, you will pay a £150 non-refundable registration fee, which is then deducted from your chosen package. Travel Franchise Group provides the training, support and travel package compliance through ABTOT and ATOL bonding. Gaining knowledge and training in the field cannot be more valuable to your success along with our dedicated support team means you can be focused on your customers!

After paying the initial £150 registration fee, one of our support team will be in touch to schedule your interview and discuss your training programme. If you proceed with purchasing a package, the £150 fee will be deducted. We’ll also discuss your availability to join us. This maybe on a 1 to 1 basis or with others depending on the numbers joining at the time.

Your first year’s monthly management fee is covered by your initial package cost (£895 upfront or £85/month). After a successful first year, a monthly management fee of £50 + VAT will apply. This charge covers a contribution towards our back office support and admin team, ongoing technical development so you benefit from new releases as well as covering costs of licences and bonding.

You will be paid in the month after your client’s trip start date, subject to the trip being fully paid for. You will also be provided with a report in our system that will show you your earnings by month, so you can easily invoice us to pay you.

We will direct leads that we have generated from one of our travel websites to certain travel franchises that have earned that opportunity. This generally applies to those that we see being most active, can work as a specialist in a certain area of travel or can represent one of our travel brands in the right way. So in the early stages of joining us you would need to consider who you can sell travel to from your own personal network of friends, family and other contacts. We also actively encourage you to get out there and creatively market yourself in your local area to generate new leads. As part of your training with us, we will provide ideas and support to help you be most effective in this area.

Not many people like admin, so we have that covered too. Our dedicated team will support you throughout any stage of the sales process but it is up to you to talk with your clients and provide them with suitable quotes for their travel needs, using our online travel management system. However, once your client books a trip, we just require you to confirm a few details through our online system. The rest is handed over to our reservations and accounts team, leaving more time for you to get back and arrange your other clients travel needs. Our team has a wealth of knowledge in issuing tickets, informing our overseas operators of your clients’ trips and any particular requests as part of the booking. We’ll also handle all invoicing, refunds and cancellations. Out of good practice you should also check that all information from your clients is up to date before departure and if we have asked for flight arrival information, then this has been entered correctly so that overseas operators can meet your clients on arrival.

Naturally, whilst you are with us, you will benefit from great discounts on your own personal travel needs. Additionally whilst you are away, we can offer support through our travel buddy system so any particular clients of yours that you want us to look after can be. On top of this and given our strong operator relationships, we’ll be able to offer you a number of educational trips around the world from time-to-time (subject to conditions). This will hugely boost your educational understanding, allowing you to sell more holidays in more destinations but let’s be realistic, it will be a nice holiday (with a bit of work) too!

We are fully bonded through ABTOT and ATOL, so you can rest assured that any money your clients pay to us is fully protected under the Travel Package Regulations.

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